The work that continues behind the scenes during the P&O year-end rush often goes unseen - but it matters deeply
Year-end in the prosthetic and orthotic world moves quickly.
Patients are trying to be seen before insurance resets. Schedules are full. Teams are moving fast. And while much of the focus is understandably on patient care, there’s another layer of work that continues steadily behind the scenes.
Billing.
Documentation.
Follow-up.
The details that don’t always get noticed - but matter deeply.
At Proclaim Billing Services, we see this work continuing quietly during one of the busiest and most demanding times of the year.
When the Pace Increases, the Margin for Error Shrinks
Year-end brings a unique kind of pressure to P&O practices. Volume increases, timelines tighten, and there’s very little room for mistakes.
Claims must be submitted accurately and promptly.
Documentation needs to clearly support medical necessity.
Follow-up has to stay consistent, even as teams juggle competing priorities.
During this season, even small breakdowns can have a larger impact - slowing payments, increasing denials, or creating rework that no one has time for.
This isn’t because teams aren’t working hard.
It’s because the system is under more strain than usual.
Why Billing Can’t Pause - Even When Everything Else Feels Full
While the holidays may slow things down in other industries, billing doesn’t stop in P&O.
Insurance deadlines remain.
Claims still need attention.
AR still requires follow-up.
Posting and reconciliation still matter.
Behind every successful year-end close is a billing process that keeps moving - quietly, consistently, and with care.
When billing is supported well during this season, it creates stability not just for cash flow, but for the entire team.
Steady Billing Support Protects Your Team
One of the most important roles a billing partner can play during busy seasons is simply being steady.
Steady systems mean:
Claims are handled accurately
Documentation is aligned and supported
Follow-up doesn’t fall through the cracks
Teams aren’t pulled into unnecessary rework
Leaders don’t have to carry one more thing
This kind of support allows clinical and administrative teams to stay focused on patient care - even during weeks that feel especially full.
Quiet Work That Makes a Real Difference
Much of the work that keeps a practice running smoothly doesn’t draw attention to itself. It happens quietly, in the background, day after day.
But it’s that consistency - especially at year-end - that helps practices close the year with confidence instead of stress.
At Proclaim, our focus during this season is simple:
to keep the billing side steady and supported, so it’s one less thing for your team to carry.
As the Year Comes to a Close
As another busy year draws to an end, we’re grateful to work alongside prosthetic and orthotic practices navigating this season with care, professionalism, and dedication.
The work continues - often unseen - and it matters more than most people realize.
Wishing you and your team a peaceful, restorative holiday season and a steady close to the year.
— The Proclaim Billing Services Team